General conditions of sale
These General Conditions of Sale apply, without restriction or reservation, to all sales concluded by PLAISIR SUBTIL with customers wishing to purchase the products offered for sale by PLAISIR SUBTIL on the website www.plaisirsubtil.com
GENERAL INFORMATION
These General Conditions of Sale apply when you, the customer, place an order with PLAISIR SUBTIL on www.plaisirsubtil.com
By accepting these General Terms and Conditions of Sale, you also confirm that you have read the information regarding personal data and cookies and that you approve the use of this data in accordance with the privacy policy.
We sell products in different countries, so these Terms of Sale are intended to apply worldwide. However, additional laws may apply depending on the country where you live. We comply with these applicable laws, and nothing in these Terms of Sale should be construed as limiting your rights if the relevant laws offer you greater rights than those indicated in the terms presented here.
ORDERS
When you receive an order confirmation from us, it means that your order has been accepted and a purchase contract has been concluded. We recommend that you retain your order confirmation for any future contact with us. We may reject an order for various reasons, such as if you provide incorrect personal information or have a history of unpaid debts.
We may cancel an order if the ordered products are out of stock. We will then refund any amount paid and inform you of the existence of equivalent products if they are available.
The products ordered remain our property until we have received full payment corresponding to their sale.
CUSTOMER INFORMATION
You are responsible for the accuracy of the personal data you provide to us.
PRICES
The prices indicated on the Website apply to orders placed on the Website. All prices are expressed in the currency indicated on the Website and include VAT where specified (however, depending on your country of residence, VAT may not apply to your purchase). Unless otherwise indicated on the Website, prices do not include payment or shipping fees, which are indicated separately. Also note that local fees (such as currency conversion fees, payment or credit card fees, sales taxes, customs duties, etc.) may apply, depending on the local regulations of your country of residence. These fees are your responsibility and will not be refunded by us.
SPECIAL OFFERS
From time to time, we may offer more favorable terms for specific products than those indicated in the General Terms and Conditions of Sale, for example, regarding the right of withdrawal or free returns. These more favorable terms are valid for a limited time only, until the products in question are out of stock, and may be canceled at any time. In the event of withdrawal, the General Terms and Conditions of Sale will apply again in their entirety.
SHIPMENTS AND DELIVERIES
In-stock products are generally delivered within the timeframes indicated on the website. The estimated delivery time for an order is indicated in the order confirmation.
In the event of failure to claim the package within the given time limit (deposit at a retailer, post office, etc.) or in the event of an error in the delivery address provided by the customer: PLAISIR SUBTIL reserves the right to invoice its customer for the reshipment of the package.
PLAISIR SUBTIL is not responsible for delays, losses or thefts of packages committed by La Poste, Mondial Relay or Chronopost.
RETURNS
We do not accept any returns or refunds.
INTELLECTUAL PROPERTY RIGHTS
The Website and its contents are owned by us or our licensors and are protected by intellectual property and marketing laws. This means that trademarks, company names, product names, images and graphics, site design, layout, and information about products, services, and other content may not be copied or used without our prior written permission.